Email Server Settings

Mail server: "mail.ewebcare.com"

User Name: yourname@yourdomainname.com (your user name is your full e-mail address)

Remember to use your email address as the username for both incoming and outgoing servers. It is NOT optional.

Password: It was provided to you. Remember, it is case sensitive. It is recommended that you log into webmail and change this password. Your mail administrator for your company can also change your password.

Server Port Numbers

IMAP / Exchange (most common)

iPhone Setup - Use "Exchange" as the mail server type if IMAP fails.

Outlook Setup - Use IMAP, Outlook 365 does not support Active Sync EAS

server: "mail.ewebcare.com"

port: 993

encryption: SSL/TLS

Outgoing SMTP

server: "mail.ewebcare.com"

Either Port 465 or 587

port: 465 with encryption: SSL/TLS

port: 587 with encryption: STARTTLS

Outgoing server requires authentication (check box), use same settings as incoming mail server.

POP3 (not recommended)

server: "mail.ewebcare.com"

port: 995

encryption: SSL/TLS

Webmail

Webmail: https://mail.ewebcare.com

Alternate Webmail: https://mail.ewebcare.com/sogo

Mail Administration: https://mail.ewebcare.com/iredadmin

iPhone Setup

Delete the account and re-add it for the new server settings.

If it gets stuck "Verifying", power off the device and restart.

Remember to use your email address as the username for both incoming and outgoing servers. It is NOT optional.